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Privacy policy

Introduction

The Journey Production House Ltd takes your privacy very seriously. This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process and by using The Journey Production House Ltd you consent to our collection and use of such data. If you would like to get in touch about anything in this policy or about your personal data then please contact us at hello@journeyproductionhouse.com.

  1. The Data we collect

As a data controller we collect a variety of data in order to deliver our services and we will manage your personal data transparently, fairly and securely.

We may ask you to provide us the following data –

  • First and last names, contact numbers, email and postal addresses

  • Obviously being a photographic business we also create and manage images as per our contractual agreement(s).

We use the above data to deliver our service to you.

We collect this data on the following lawful basis to arrange or fulfil a Contract.

When you visit our website we may also collect Cookies. These are small pieces of data that websites send to a user’s computer and are stored on the user’s web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example. This helps us monitor website traffic.

How do we keep your personal data secure?

We keep your data secure and only accessible by trained members of our team.

In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you.

Changes to our privacy policy and control

We may change this privacy policy from time to time. When we do, we will let you know by changing the date on this policy, notifying customers of only significant changes. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy.

  1. You have the following rights –

  •  the right to be informed about the collection and use of your personal data

  •  the right of access to your personal data and any supplementary information

  •  the right to have any errors in your personal data rectified

  •  the right to have your personal data erased

  •  the right to block or suppressing the processing of your personal data

  •  the right to move, copy or transfer your personal data from one IT environment to another

  •  the right to object to processing of your personal data in certain circumstances, and rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).

We also give you the option to manage your data via email or post.

While we do not hold personal data any longer than we need to. The duration will depend on your relationship with us, and whether it is ongoing. We may keep some of your personal data for up to 7 years and images for up to 10 years from the wedding date.